About Us

We are Ontario Sleep Care

Ontario Sleep Care is a local company, with a single focus: Great patient care. We are committed to providing the highest level of care for our patients, from the first day we meet them.

We opened in March 2017, with a firm commitment clinical excellence, and great patient service. Inspired by a highly trained team of healthcare professionals, Ontario Sleep Care strives to provide a complete and positive experience for our clients. We offer comprehensive care and follow-up to optimize your experience with treatment and ease your transition into your prescribed therapy.

 We specialize in both adult and pediatric sleep disorders and have well-educated, experienced, and passionate professional staff available to service you at your convenience. With many years of experience working in sleep medicine, our team will help you make the transition into therapy as easy as possible. This is our culture and obsession: our definition of success is to treat every individual that walks through our door with the best care and customer service possible; all while maintaining a healthy work-life balance.

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What makes us unique

Customer Support

Our responsibility is to provide education, support, and service, creating a personal, tailor-made experience for your specific needs.

CPAP Equipment Experts

Οur customers have the best possible product selection, customer service, and ongoing access to the newest and most technologically advanced equipment and supplies.

Stress-Free Experience

With offices all across Ontario, consultations by phone, or live streaming video, we are by your side to discuss the newest available device technology, or just to offer therapy support.

Customer Support 

As a healthcare provider, we are convinced it is our responsibility to provide education, support, and service in addition to simply selling you a piece of equipment! You have the right to customer choice, convenience, and successful CPAP therapy. Our staff is always ready to provide you support before, during, and after your purchase. We will always ensure our Team is fully trained on the latest therapy and equipment available. 

There is not a one-size-fits-all solution, and we will ensure you have a personal, tailor-made experience for your specific needs. Service does not end with that initial machine purchase – customers are our long-term responsibility; we look after you and strive to check in on how you are managing every few months because this is how we build a trusted relationship with our customers! We provide affordable CPAP Therapy which goes hand in hand with our expert support and advice.

CPAP Equipment Experts

Our goals are to always ensure that our customers have the best possible product selection, customer service, and ongoing access to the newest and most technologically advanced equipment and supplies. Our staff receives regular training and works directly with top manufacturers, including ResMed, Philips Respironics and Fisher & Paykel.

We will always keep you up to date on what is new and help you with the right device and supplies to fully support your successful therapy! We may not have every single item on the shelf that has ever existed, so please just give us a call and we will find anything you need and even ship it right to your door if you like!

Stress-Free Experience

With offices across Southern Ontario, from the Ottawa Valley, the GTA, right through to Niagara, your local office is where we can work together to meet your particular CPAP needs while also offering you a great selection of equipment. We also offer consultations by phone, or live streaming video, to discuss the newest available mask or device technology, or just to offer therapy support. We can help you when you are struggling or cheer you on when things are perfect whether you have the time to visit us or not! 

Therapy is critical to your health and well-being. This is a long-term commitment, as it is a treatment, not a cure. You want someone by your side to help you on the journey. We know our patients have to work within their budget, and we will work with you to find the right solution to meet your individual situation and needs.

Our Team

Scott Reynolds

DIRECTOR OF OPERATIONS

Scott is our Director of Operations with over 26 years of Leadership, Customer Service and Operational Experience supporting all of our Ontario Sleep Care locations. Born in raised in Edmonton, Alberta, Scott has had opportunity to work in several provinces and at a National Level. As a Respiratory Therapist since 2004, Scott has always had a passion for Sleep Therapy and how to facilitate individuals into successful treatment. After finally settling in Ontario in 2014 with his family, Scott started the live launch of Ontario Sleep Care in 2017.

Scott is dedicated, hard working, and driven to continue the successes and growth of Ontario Sleep Care in all our Ontario communities.

Heather

CLINICAL SALES SUPERVISOR / REGISTERED PRACTICAL NURSE

Heather is a Clinical Sales Supervisor with Ontario Sleep Care. In this role, Heather performs periodic audits for all front-line staff across all locations, to ensure consistency of policy and procedures in numerous aspects. These include the process οf initiating CPAP therapy as prescribed, providing education and instruction on end of trial sales, and continuing follow ups for all our patients. Heather is the designated trainer for all new and current staff members, providing the tools needed to meet targets/goals.

Heather is also a Registered Practical Nurse and received her Diploma from Humber College. She is no stranger to CPAP therapy, with 4 years of experience as a Sleep Clinician, helping individuals of all ages be successful in treating Sleep Apnea.

To contact Heather, please email her at [email protected]

Sandra

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Sandra is a Respiratory Therapist at our Milton location with a bachelor’s degree in Biology and presently works as a CPAP Educator. Being a CPAP expert with 20 years of knowledge, she has that extra experience to lend with suggestions on mask, humidity, and comfort measure as you acclimate to your new device.  Having worked in many aspects of Respiratory Therapy from ICU to Asthma Education to Medical Sales, she can help you understand your disease process and OSA more thoroughly if you want to ask detailed questions. Also experienced in a 14 bed sleep Lab facilitates understanding the results of your sleep study and what it all means. After seeing the positive results of so many clients and life changing improvements she knows how to help you have success.

To contact Sandra, please email her at [email protected]

Jenna

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Jenna is one of the Registered Respiratory Therapists at the Kingston location.

She graduated from Fanshawe College from the Respiratory Therapy program in 2012 and began a career in Kingston. After meeting her husband, who is an active Military member, she has been lucky enough to work in several different cities in Eastern Ontario, including Pembroke and Ottawa. She moved back to Kingston during the summer of 2020, and is honored to be part of the team here at Ontario Sleep Care.

Her top priority as a Respiratory Therapist is to provide the absolute best quality care to clients. The goal is to make your journey through your CPAP therapy the best it can possibly be, ensuring that she is there to support your needs. From the moment you start on a CPAP trial until the time comes for you to purchase a replacement machine, and every step in between, she is here to help. Passionate about her specialty, and making sure you are comfortable with every aspect of your PAP therapy. Please stop by the office or call; she looks forward to seeing you soon!

To contact Jenna, please email her at [email protected]

Andrew

SLEEP CLINICIAN/ REGISTERED RESPIRATORY THERAPIST

Andrew is a Registered Respiratory Therapist working with several locations including Thornhill, Eglinton, and Brampton. Andrew has worked in the field of respiratory home care for close to a decade and has experience with a wide range of devices including oxygen, PAP, and nitric oxide delivery systems. In addition to this, he has created a YouTube series of videos under the pseudonym “The CPAP Gentleman” in an effort to educate patients diagnosed with sleep apnea about their condition in a fun and informative way.

To contact Andrew, please email him at [email protected].

Karan

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Karan is a Registered Respiratory Therapist at our Brampton office. Karan graduated from Respiratory Therapy program in 2005 and is a registered member of College of Respiratory Therapist of Ontario. Over the past years, Karan has acquired knowledge in the field of respiratory therapy by working in various settings of the profession and caring for patients with cardiopulmonary diseases and sleep disorders. Karan has cared for the patients by helping them in diagnosis, treatment, and management of respiratory diseases. Karan joined the team of Ontario Sleep Care in September 2017 and since has helped OSC patients with treatment of sleep disorders like Obstructive Sleep Apnea by providing CPAP therapy.

To contact Karan, please email him at [email protected]

Patrick

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Patrick is a Registered Respiratory Therapist at our Dundas St office in Etobicoke. He believes that patient care should be first priority; and specializes in CPAP therapy as a sleep clinician that minimizes and treats obstructive sleep apnea. He has been working as a respiratory therapist in the community for 13 years, with 8 years of experience working in the hospital over the course of his career. He graduated from respiratory therapy at Fanshawe College in London Ontario and received his diploma in 1997. Currently registered and in good standing with the College of Respiratory Therapist of Ontario (CRTO). He finds it to be a rewarding profession where he knows he can make a difference in patients’ sleep and helps them recognize their improved daytime symptoms. This is the main reason that motivates him professionally to continue to do what is expected of as a respiratory therapist everyday he goes into work.

To contact Patrick, please email him at [email protected]

Leodita

OFFICE ADMINISTRATOR - SLEEP

Leodita is currently holding the position of the Office Administrator at Ontario Sleep Care at the Eglinton location. She come from a Finance and Accounting education background. Previous work experiences are in public relations and finance; this has helped develop strong problem solving skills, honed an ability to manage conflicts, and to deal with demanding situations to help out all clients and individuals. She is keen to utilize her passion for excellent customer service in providing the best possible experience for patients, and to also utilize all her skills to help the business grow.

To contact Leodita, please email her at [email protected]

Bill

CLINICAL SLEEP SPECIALIST

Bill is our Sleep Clinician at the Thornhill office. Bill has spent his life using his personal and career experiences to help people with respiratory ailments, and sleep issues, like Obstructive Sleep Apnea (OSA) and Chronic Fatigue Syndrome.

As the son of a mother who suffered from Chronic Fatigue Syndrome, Multiple Sclerosis, and OSA, he knows how the stress of fatigue and overwhelming tiredness can affect every facet of one’s life, including loved ones. His focus is OSA care and the education surrounding sleep devices like CPAP, APAP, etc.

He knows there is no single plan that works for everyone, so he continues to educate himself on emerging therapies and industry trends to provide the most comprehensive assistance. His work experiences include working for major Hospital systems and National Home Care companies in the USA from 1997 to 2002, and various Respiratory Service Vendors in Ontario, Canada from 2003 to the present.

He received his Respiratory Therapy education in Ann Arbor, Michigan, USA with a Degree in Applied Sciences in Respiratory Therapy. He also holds Certifications in Search Engine Optimization, Photography and has a bachelor’s degree in Business Administration. He is an avid reader, writer, photographer, and exercise enthusiast.

To contact Bill, please email him at [email protected]

Jason

CLINICAL SLEEP SPECIALIST

Jason is our Clinical Sleep Specialist covering the Ottawa-Carleton area. He is a former Polysomnographic Technologist (or Sleep Tech for short), having worked for several years at the Carleton Place & District Memorial Hospital, conducting hundreds of overnight sleep studies and CPAP titrations. Born and raised in Ottawa, he graduated from Carleton University with Combined Honours in Neuroscience and Biology.

Now, Jason uses his knowledge and experience gained in the sleep clinic to help patients with their CPAP therapy. From finding and fitting the right mask for each individual, to coaching and teaching patients on how to properly use and care for their equipment, Jason will be there every step of the way for new and existing CPAP users.

To contact Jason, please email him at [email protected]

Tina

CLINICAL SLEEP ADMINISTRATOR

Tina is our Clinical Sleep Administrator at the Ontario Sleep Care Pembroke location!

She has recently moved back to the valley to be with her husband who works at CNL.

Enjoying her career as a PSW working locally in long term care, until she saw an opportunity to work for the local MedSleep Sleep Lab as a Sleep Technologist.

When the chance to work at Ontario Sleep Care arose it was a great opportunity she couldn’t pass up! Monitoring CPAP sleep studies helped her realize how unique a mask fit can be to a person, and also how uncomfortable it can be for you if you don’t have the right one!

Making sure you have the right CPAP mask is her biggest priority.

Tina looks forward to helping everyone find the right mask and CPAP device to help you get the sleep you deserve!

To contact Tina, please email her at [email protected]

Robin

SLEEP CLINICIAN/ REGISTERED PRACTICAL NURSE

Robin is a Registered Practical Nurse who works as a Sleep Clinician for Ontario Sleep Care’s Niagara Falls location. Robin received her Nursing diploma at Niagara College and got her start in nursing on the medical and surgical units at GNG. With nearly a decade of experience in the field of sleep, Robin has a passion for helping others. She successfully partners with Sleep Physicians’ to achieve the best outcomes for our patients. Robin lives in Niagara Falls with her husband and two children and enjoys spending time outdoors and going camping with her family.

To contact Robin, please email her at [email protected]

Jessica

CLINICAL SLEEP ADMINISTRATOR

Jessica is a Clinical Administrator who supports all of our Ontario Sleep Care locations and is based out of Niagara Falls. Jessica came to OSC with 10 years experience in healthcare and as a recent graduate of the Niagara College accounting and payroll administration program. She is dedicated, personable, reliable, and motivated. Jessica finds enjoyment in helping people and the organization become successful.

To contact Jessica, please email her at [email protected]

Magda

CLINICAL SLEEP ADMINISTRATOR

Magda joined Ontario Sleep Care in 2020 as a Clinical Sleep Administrator working out of our Milton location. Magda brings 12 years of experience in Customer Service and Sleep Apnea therapy. Her past roles were in Sleep Apnea and Oxygen therapies, concentrating the last 4 years in Sleep Apnea. Over the years Magda has learned there is a solution to every problem. Magda is caring and passionate in helping others. Great sleep is the base to good health. Phrase that describes Magda best is “Optimism is contagious.”

Magda is a mother to 3 wonderful daughters, lives in Mississauga. In her spare time, she likes to create stained glass, and spend time up North with friends and family.

Fluent in English, Polish and Spanish.

To contact Magda, please email her at [email protected]

Karolina

BILLING CLERK / CLINICAL ADMINISTRATOR

Karolina has been a part of the Ontario Sleep Care team since October 2020.

Her successful career in healthcare working alongside physicians as an Administrative/Clinical Assistant to Hospital Materials Management had been her focus for many years. Over the past 7 years she has worked in the CPAP therapy field and has seen exciting advancements in sleep apnea therapy.

“Being a CPAP user myself, I understand the new challenges that come with your sleep apnea therapy. I am very proud to work alongside an amazing team of caring, committed professionals that provide exceptional care for all their patients. “

To contact Karolina, please email her at [email protected]

Karen

PATIENT SLEEP THERAPIST

Karen is a Patient Sleep Therapist with Ontario Sleep Care at our Kingston location.

At our Kingston office, Karen is often the first face you will see. She enjoys meeting new people, helping our clients understand their diagnosis and achieve compliance with therapy.

Joining the OSC team in 2018, she brought with her over 20 years of sleep experience working in a local sleep lab. She was a physician’s assistant explaining sleep diagnosis and treatment to patients. There she performed sleep studies, she was responsible for helping patients as they started their CPAP therapy and helped them succeed in making therapy a part of their daily lifestyle.

Graduated from KLC College with honors as a PSW in 2000 but decided to remain with the sleep lab, as she found the critical impact of poor sleep on individuals to be profound and enjoyed helping make a difference in their daily lives.

Has 3 cats, loves all animals including keeping the bird feeders full for the visual enjoyment of her cats!

Karen looks forward to seeing you soon and helping you in your CPAP journey!

To contact Karen, please email her at [email protected]

Allyson

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Upon graduation from Vanier College in 1985 as a Respiratory and Anaesthesia Therapist, Allyson worked in the ICU and Pulmonary Function Laboratory at a teaching hospital in Montreal.  Following fifteen years in these capacities, she moved to Toronto where she was the Manager for the Home Care division of a Toronto Hospital and directed the provision of oxygen and CPAP Therapy to their outpatients.

In 2017, Allyson moved to Kingston and helped establish the Ontario Sleep Care office and continues to provide the best possible care and instruction to her CPAP clients.

She looks forward to using her many years of experience coupled with the most current up to date technology and therapy to provide you effective individualized service and support.

To contact Allyson, please email her at [email protected]

Tracey

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Tracey is a Registered Respiratory Therapist working out of our Niagara Falls office. She joined Ontario Sleep Care in 2021, with over 30 years experience in the areas of intensive care, long term ventilator care, home oxygen, and sleep-disordered breathing. Tracey is committed to helping her patients be successful in therapy, to improve their quality of life and protect their cardiovascular health. She is elated when a patient tells her that starting on CPAP has been life changing!

Tracey is a Respiratory Therapy graduate from the Michener Institute of Applied Health Sciences (formerly TIMT) in Toronto where she started her career, then continued her work in Chicago. After living in the United States for 25 years, she is happy to be back in Canada. Tracey enjoys spending time with her husband and family, she is a proud grandmother of 2. She loves playing hockey, listening to music and interior design