About Us

We are Ontario Sleep Care

Ontario Sleep Care is a local company, with a single focus: Great patient care. We are committed to providing the highest level of care for our patients, from the first day we meet them.

We opened in March 2017, with a firm commitment clinical excellence, and great patient service. Inspired by a highly trained team of healthcare professionals, Ontario Sleep Care strives to provide a complete and positive experience for our clients. We offer comprehensive care and follow-up to optimize your experience with treatment and ease your transition into your prescribed therapy.

 We specialize in both adult and pediatric sleep disorders and have well-educated, experienced, and passionate professional staff available to service you at your convenience. With many years of experience working in sleep medicine, our team will help you make the transition into therapy as easy as possible. This is our culture and obsession: our definition of success is to treat every individual that walks through our door with the best care and customer service possible; all while maintaining a healthy work-life balance.

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What makes us unique

Customer Support

Our responsibility is to provide education, support, and service, creating a personal, tailor-made experience for your specific needs.

CPAP Equipment Experts

Οur customers have the best possible product selection, customer service, and ongoing access to the newest and most technologically advanced equipment and supplies.

Stress-Free Experience

With offices all across Ontario, consultations by phone, or live streaming video, we are by your side to discuss the newest available device technology, or just to offer therapy support.

Customer Support 

As a healthcare provider, we are convinced it is our responsibility to provide education, support, and service in addition to simply selling you a piece of equipment! You have the right to customer choice, convenience, and successful CPAP therapy. Our staff is always ready to provide you support before, during, and after your purchase. We will always ensure our Team is fully trained on the latest therapy and equipment available. 

There is not a one-size-fits-all solution, and we will ensure you have a personal, tailor-made experience for your specific needs. Service does not end with that initial machine purchase – customers are our long-term responsibility; we look after you and strive to check in on how you are managing every few months because this is how we build a trusted relationship with our customers! We provide affordable CPAP Therapy which goes hand in hand with our expert support and advice.

CPAP Equipment Experts

Our goals are to always ensure that our customers have the best possible product selection, customer service, and ongoing access to the newest and most technologically advanced equipment and supplies. Our staff receives regular training and works directly with top manufacturers, including ResMed, Philips Respironics and Fisher & Paykel.

We will always keep you up to date on what is new and help you with the right device and supplies to fully support your successful therapy! We may not have every single item on the shelf that has ever existed, so please just give us a call and we will find anything you need and even ship it right to your door if you like!

Stress-Free Experience

With offices across Southern Ontario, from the Ottawa Valley, the GTA, right through to Niagara, your local office is where we can work together to meet your particular CPAP needs while also offering you a great selection of equipment. We also offer consultations by phone, or live streaming video, to discuss the newest available mask or device technology, or just to offer therapy support. We can help you when you are struggling or cheer you on when things are perfect whether you have the time to visit us or not! 

Therapy is critical to your health and well-being. This is a long-term commitment, as it is a treatment, not a cure. You want someone by your side to help you on the journey. We know our patients have to work within their budget, and we will work with you to find the right solution to meet your individual situation and needs.

Our Team

Scott Reynolds

DIRECTOR OF OPERATIONS

Scott is our Director of Operations with over 26 years of Leadership, Customer Service and Operational Experience supporting all of our Ontario Sleep Care locations. Born in raised in Edmonton, Alberta, Scott has had opportunity to work in several provinces and at a National Level. As a Respiratory Therapist since 2004, Scott has always had a passion for Sleep Therapy and how to facilitate individuals into successful treatment. After finally settling in Ontario in 2014 with his family, Scott started the live launch of Ontario Sleep Care in 2017.

Scott is dedicated, hard working, and driven to continue the successes and growth of Ontario Sleep Care in all our Ontario communities.

Heather

REGIONAL MANAGER - GTA WEST/REGISTERED PRACTICAL NURSE

Heather is our Manager for our Etobicoke, Brampton, and Mississauga Locations for Ontario Sleep Care. In this role, Heather is responsible for the West GTA offices, to ensure consistency of policy and procedures in numerous aspects. These include the process of initiating CPAP therapy as prescribed, providing education and instruction on end of trial sales, and continuing follow ups for all our patients. Supporting her team and all patients is her priority. Heather is also the designated trainer for all new and current staff members, providing the tools needed to meet targets and goals.

Heather is also a Registered Practical Nurse and received her Diploma from Humber College. She is no stranger to CPAP therapy, with numerous years of experience as a Sleep Clinician, helping individuals of all ages be successful in treating Sleep Apnea.

To contact Heather, please email her at [email protected]

Cody

REGIONAL MANAGER – EASTERN ONTARIO

Cody Allen is our Regional Manager and Clinical Sleep Specialist for Eastern Ontario.

Cody has over 15 years of sales, patient care and leadership experience working in the sleep industry. His passion is to deliver excellent service and to work closely with healthcare professionals educating them on the importance of treating sleep apnea. He believes that sleep is an important part of our well-being to succeed in our everyday lives. 

 He is also a former Polysomnographic Technologist receiving his training at the Atlanta School of Sleep Medicine. 

 Cody is a big hockey and baseball fan, playing both sports in his high school and college days. He enjoys spending quality time with his young daughter and going on adventures with her.

To contact Cody, please email him at [email protected]

Jenna

MANAGER / REGISTERED RESPIRATORY THERAPIST

Jenna is our Manager for Kingston and area.

 

Jenna graduated from the Respiratory Therapy program at Fanshawe College in London Ontario in 2012 and immediately made the move to Kingston where she began her career in CPAP and home oxygen care.

 

Being a military spouse, Jenna has had the great opportunity to work in different locations in eastern Ontario, including Pembroke and Ottawa. Throughout her career she has focused on developing the skills and expertise to help deal with the issues that arise while using CPAP therapy. The experience she has gained during her career has given her the ability to work with and help her patients based on their individual needs. She works closely with patients, and staff to ensure patients are 100% comfortable and successful with their therapy. She communicates regularly with Kingston area sleep physicians and sleep lab staff and strives to make the Kingston office a welcoming, safe and comfortable place for patients to be.

 

Away from the office, Jenna enjoys baking and spending time with her husband, two young daughters, teenage step-daughter and their family dog. They all love spending as much time outside as possible and enjoy travelling to Nova Scotia and Aylmer ON to visit with family.

 

To contact Jenna, please email her at [email protected]

Tony

BUSINESS DEVELOPMENT MANAGER

Tony is our Business Development Manager working across all our GTA locations, also including Niagara Falls and Kingston areas as well. 

Tony has been a Business Development Manager from 2005 to present. He also managed a General Motors dealership for 14 years, and was a general manger at their corporate store.

He has always loved working with staff and building the right team, and has managed a groups from 18 to 75 employees over the past 30 years. Having helped and trained with many companies in the past, developing a great business model from small business to big corporate companies is a passion.

He has coached baseball, and is a big baseball, hockey, and golf fan. He enjoys travelling and has been all over the United states and Europe .

To contact Tony, please email him at [email protected]

Sandra

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Sandra is a Respiratory Therapist at our Milton location with a bachelor’s degree in Biology and presently works as a CPAP Educator. Being a CPAP expert with 20 years of knowledge, she has that extra experience to lend with suggestions on mask, humidity, and comfort measure as you acclimate to your new device.  Having worked in many aspects of Respiratory Therapy from ICU to Asthma Education to Medical Sales, she can help you understand your disease process and OSA more thoroughly if you want to ask detailed questions. Also experienced in a 14 bed sleep Lab facilitates understanding the results of your sleep study and what it all means. After seeing the positive results of so many clients and life changing improvements she knows how to help you have success.

To contact Sandra, please email her at [email protected]

Andrew

SLEEP CLINICIAN/ REGISTERED RESPIRATORY THERAPIST

Andrew is a Registered Respiratory Therapist working with several locations including Thornhill, Eglinton, and Brampton. Andrew has worked in the field of respiratory home care for close to a decade and has experience with a wide range of devices including oxygen, PAP, and nitric oxide delivery systems. In addition to this, he has created a YouTube series of videos under the pseudonym “The CPAP Gentleman” in an effort to educate patients diagnosed with sleep apnea about their condition in a fun and informative way.

To contact Andrew, please email him at [email protected]

Karan

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Karan is a Registered Respiratory Therapist at our Brampton office. Karan graduated from Respiratory Therapy program in 2005 and is a registered member of College of Respiratory Therapist of Ontario. Over the past years, Karan has acquired knowledge in the field of respiratory therapy by working in various settings of the profession and caring for patients with cardiopulmonary diseases and sleep disorders. Karan has cared for the patients by helping them in diagnosis, treatment, and management of respiratory diseases. Karan joined the team of Ontario Sleep Care in September 2017 and since has helped OSC patients with treatment of sleep disorders like Obstructive Sleep Apnea by providing CPAP therapy.

To contact Karan, please email him at [email protected]

Andrea

SLEEP CLINICIAN / REGISTERED PRACTICAL NURSE

Andrea is a Registered Practical Nurse that works at our Etobicoke location. She has over 8 years of nursing experience in various settings. Andrea received her Practical nursing diploma from Humber College in 2013, then got her perioperative certificate from Mohawk college in 2019. She is passionate about helping patients succeed with CPAP therapy. Andrea joined us in 2022 to help provide the best CPAP therapy for patients all over the GTA.

On her days off, she enjoys spending time with her family, friends and enjoying nature. 

To contact Andrea, please email her at [email protected]

Richa

CLINICAL SLEEP SPECIALIST

Richa is our Clinical Sleep Specialist for our Eglinton location.

Richa has over 5 years of experience in CPAP world and over 8 years of experience in patient care. Richa’s priority is providing patients the best possible care.  Richa is sincerely passionate about helping people. She loves working in the health care industry where she believes she can make positive impact on people’s lives. Richa works very closely with her patients to ensure their therapy is successful and beneficial.

Richa graduated from York University with Bachelor’s in Science, Biology. She has worked closely with patients for over 5 years as a pharmacy assistant.

Richa enjoys dancing and spending time with her friends and family. She loves the outdoor activities, and adventures, such as hiking. She also has passion for gardening.

Richa is ready to work hard to bring a smile to every patient’s face who walk through her doors. Stop by for a visit!

To contact Richa, please email her at [email protected]

Bill

CLINICAL SLEEP SPECIALIST

Bill is our Sleep Clinician at the Thornhill office. Bill has spent his life using his personal and career experiences to help people with respiratory ailments, and sleep issues, like Obstructive Sleep Apnea (OSA) and Chronic Fatigue Syndrome.

As the son of a mother who suffered from Chronic Fatigue Syndrome, Multiple Sclerosis, and OSA, he knows how the stress of fatigue and overwhelming tiredness can affect every facet of one’s life, including loved ones. His focus is OSA care and the education surrounding sleep devices like CPAP, APAP, etc.

He knows there is no single plan that works for everyone, so he continues to educate himself on emerging therapies and industry trends to provide the most comprehensive assistance. His work experiences include working for major Hospital systems and National Home Care companies in the USA from 1997 to 2002, and various Respiratory Service Vendors in Ontario, Canada from 2003 to the present.

He received his Respiratory Therapy education in Ann Arbor, Michigan, USA with a Degree in Applied Sciences in Respiratory Therapy. He also holds Certifications in Search Engine Optimization, Photography and has a bachelor’s degree in Business Administration. He is an avid reader, writer, photographer, and exercise enthusiast.

To contact Bill, please email him at [email protected]

Tina

CLINICAL SLEEP ADMINISTRATOR

Tina is our Clinical Sleep Administrator at the Ontario Sleep Care Pembroke location!

She has recently moved back to the valley to be with her husband who works at CNL.

Enjoying her career as a PSW working locally in long term care, until she saw an opportunity to work for the local MedSleep Sleep Lab as a Sleep Technologist.

When the chance to work at Ontario Sleep Care arose it was a great opportunity she couldn’t pass up! Monitoring CPAP sleep studies helped her realize how unique a mask fit can be to a person, and also how uncomfortable it can be for you if you don’t have the right one!

Making sure you have the right CPAP mask is her biggest priority.

Tina looks forward to helping everyone find the right mask and CPAP device to help you get the sleep you deserve!

To contact Tina, please email her at [email protected]

Robin

SLEEP CLINICIAN/ REGISTERED PRACTICAL NURSE

Robin is a Registered Practical Nurse who works as a Sleep Clinician for Ontario Sleep Care’s Niagara Falls location. Robin received her Nursing diploma at Niagara College and got her start in nursing on the medical and surgical units at GNG. With nearly a decade of experience in the field of sleep, Robin has a passion for helping others. She successfully partners with Sleep Physicians’ to achieve the best outcomes for our patients. Robin lives in Niagara Falls with her husband and two children and enjoys spending time outdoors and going camping with her family.

To contact Robin, please email her at [email protected]

Magda

CLINICAL SLEEP ADMINISTRATOR

Magda joined Ontario Sleep Care in 2020 as a Clinical Sleep Administrator working out of our Milton location. Magda brings 12 years of experience in Customer Service and Sleep Apnea therapy. Her past roles were in Sleep Apnea and Oxygen therapies, concentrating the last 4 years in Sleep Apnea. Over the years Magda has learned there is a solution to every problem. Magda is caring and passionate in helping others. Great sleep is the base to good health. Phrase that describes Magda best is “Optimism is contagious.”

Magda is a mother to 3 wonderful daughters, lives in Mississauga. In her spare time, she likes to create stained glass, and spend time up North with friends and family.

Fluent in English, Polish and Spanish.

To contact Magda, please email her at [email protected]

Karolina

BILLING CLERK / CLINICAL ADMINISTRATOR

Karolina has been a part of the Ontario Sleep Care team since October 2020.

Her successful career in healthcare working alongside physicians as an Administrative/Clinical Assistant to Hospital Materials Management had been her focus for many years. Over the past 7 years she has worked in the CPAP therapy field and has seen exciting advancements in sleep apnea therapy.

“Being a CPAP user myself, I understand the new challenges that come with your sleep apnea therapy. I am very proud to work alongside an amazing team of caring, committed professionals that provide exceptional care for all their patients. “

To contact Karolina, please email her at [email protected]

Karen

PATIENT SLEEP THERAPIST

Karen is a Patient Sleep Therapist with Ontario Sleep Care at our Kingston location.

At our Kingston office, Karen is often the first face you will see. She enjoys meeting new people, helping our clients understand their diagnosis and achieve compliance with therapy.

Joining the OSC team in 2018, she brought with her over 20 years of sleep experience working in a local sleep lab. She was a physician’s assistant explaining sleep diagnosis and treatment to patients. There she performed sleep studies, she was responsible for helping patients as they started their CPAP therapy and helped them succeed in making therapy a part of their daily lifestyle.

Graduated from KLC College with honors as a PSW in 2000 but decided to remain with the sleep lab, as she found the critical impact of poor sleep on individuals to be profound and enjoyed helping make a difference in their daily lives.

Has 3 cats, loves all animals including keeping the bird feeders full for the visual enjoyment of her cats!

Karen looks forward to seeing you soon and helping you in your CPAP journey!

To contact Karen, please email her at [email protected]

Allyson S

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Upon graduation from Vanier College in 1985 as a Respiratory and Anaesthesia Therapist, Allyson worked in the ICU and Pulmonary Function Laboratory at a teaching hospital in Montreal.  Following fifteen years in these capacities, she moved to Toronto where she was the Manager for the Home Care division of a Toronto Hospital and directed the provision of oxygen and CPAP Therapy to their outpatients.

In 2017, Allyson moved to Kingston and helped establish the Ontario Sleep Care office and continues to provide the best possible care and instruction to her CPAP clients.

She looks forward to using her many years of experience coupled with the most current up to date technology and therapy to provide you effective individualized service and support.

To contact Allyson, please email her at [email protected]

Tracey

SLEEP CLINICIAN / REGISTERED RESPIRATORY THERAPIST

Tracey is a Registered Respiratory Therapist working out of our Niagara Falls office. She joined Ontario Sleep Care in 2021, with over 30 years experience in the areas of intensive care, long term ventilator care, home oxygen, and sleep-disordered breathing. Tracey is committed to helping her patients be successful in therapy, to improve their quality of life and protect their cardiovascular health. She is elated when a patient tells her that starting on CPAP has been life changing!

Tracey is a Respiratory Therapy graduate from the Michener Institute of Applied Health Sciences (formerly TIMT) in Toronto where she started her career, then continued her work in Chicago. After living in the United States for 25 years, she is happy to be back in Canada. Tracey enjoys spending time with her husband and family, she is a proud grandmother of 2. She loves playing hockey, listening to music and interior design.

To contact Tracey, please email her at [email protected]

Mariella

CLINICAL SLEEP SPECIALIST

Mariella is a Sleep Clinician at our Kingston office; with a physiotherapy degree and also specialized in respiratory therapy from Sao Paulo, Brazil. She worked in the ICU and semi-intensive units for almost 5 years. After that, she was invited to manage the respiratory service for a Home Care company where she coordinated the services of CPAP, BIPAP, and oxygen therapy.

She came to Canada with her lovely family in 2015. Once established and adapted in Canada, in 2017 she decided to study health care administration at SLC to keep working in health care which is her passion and were she thrives.

In her free time, she enjoys watching TV shows, but also can easily be found jogging by the Kingston’s streets or walking her sweet dog.

Mariella is a dedicated health care professional who always have a smile on her face. She is always ready to use her knowledge to help patients to feel better and achieve their goals.

To contact Mariella, please email her at [email protected]

Sarah

SLEEP ASSISTANT

Sarah is our Sleep Assistant at the Ontario Sleep Care location in Perth.
Born and raised in the Perth/ Smiths Falls areas, she is happy to have found this career opportunity in her hometown. She has many years of customer service, front desk reception and administration as well. Sarah received her Medical Office Assistant Diploma from Trillium College in Kingston in 2020 and has since worked for a local community health centre until welcoming her first child in May 2021.

Sarah is looking forwarding to using her skills and experiences to help the people in her community get better sleep soon!

To contact Sarah, please email her at [email protected]

sarah

Allie

CLINICAL SLEEP ADMINISTRATOR

Alyshia (Allie) is our Clinical Sleep Administrator for our Ottawa West location.

Allie’s previous work experience was mainly focused as a patient care coordinator and medical assistant for specialists in pain management, psychiatry, neurology and at TOH stroke clinic. When she saw an opportunity to work at the root of many patients’ underlying issues – sleep; she decided it was time to become part of our team. Allie also has extensive IPAC training, is a certified Intraoral technician, and is always looking to expand her education is all types of patient care. Ensuring that patients are getting the best possible overall treatment and experience from OSC for their obstructive sleep apnea is her biggest priority. In her spare time, she enjoys true crime docuseries and puzzles- which comes in handy when fitting patients for masks and reading how her patients are feeling and what brought them to our office in the first place. She is always looking into one thing: how she can help you today.

To contact Allie, please email her at [email protected]

allie

Kylie

CLINICAL SLEEP ADMINISTRATOR

Kylie is our Clinical Sleep Administrator for the Niagara Falls location.

She joined the Ontario Sleep Care team in March of 2023. Kylie graduated from the University of Waterloo with a Bachelor of Arts in Psychology and has really enjoyed working in the sleep industry, helping patients manage their Obstructive Sleep Apnea. Being able to help people improve their quality of life by using therapy is her favorite part of the job! Not only does she help manage the office, but she is also the first point of contact for patients and helps guide them through the early stages of starting treatment.

When Kylie isn’t at work, she enjoys visiting her family in Pittsburgh or hanging out with her friends by the fire.

To contact Kylie, please email her at [email protected]

kylie

Mike

CLINICAL SLEEP ADMINISTRATOR

Michael (Mike) is our CPAP Clinician at our Ottawa West location.

Mike is from the Ottawa area; he has been a sleep therapy user for the last 7 years and speaks from experience when talking about how it has changed his life and energy.  20 plus years in sales, service, and management all while delivering quality customer experiences has taught him how to express the importance of Sleep Therapy in a way that resonates with our patients to succeed in their Sleep Therapy Journey.

Mike has 2 young boys and 2 cats, that take a lot of his time, loves to test out new Dad jokes with them, and geek out watching Star Wars, or throwing axes in the evenings and weekends.

 To contact Mike, please email him at [email protected]

mike

Laura

CLINICAL SLEEP ADMINISTRATOR

Laura F is our Clinical Sleep Administrator at the Dundas St location in Etobicoke.

Laura has over 10 years experience in various patient care roles including long term care, family support, education and special needs care. Laura believes getting quality sleep is the foundation of good health and loves to see the positive effects the right therapy can have for patients.

Laura moved from Ireland to Canada in 2017. In her spare time, she likes to travel, cook and spend time outdoors.

 To contact Laura, please email her at [email protected]

laura

Allison M

CPAP CLINICIAN

Allison M is our CPAP Clinician at the Ottawa West location.

Allison has over 30 years Customer Service experience in past roles as Pharmacy Assistant, and Medical Billing of Mobility, Sleep Apnea Equipment and feeding supplies for a home oxygen company. Allison has a business administration degree from St Lawrence College in Cornwall, Ontario

She is very passionate to help her patients because she believes in better health- better life.

Allison has three children and 2 grandchildren. Family is everything to her and spending as much time with them as possible is her greatest joy.

In her spare time she and her husband love riding on their Harleys and seeing new places and meeting new people.

To contact Allison M, please email her at [email protected]

Allison M

Michele

CPAP CLINICIAN

Michele is our CPAP Clinician for our Mississauga location.

Michele is a certified PSW joining us in 2023 with over a year of experience supporting and educating patients with their CPAP therapy. She attended Trios College’s PSW program and graduated with distinction and top of her class in 2021. Previous to this, she worked in long term care and has a long history of customer service, sales & marketing and support within the Hospitality industry.

Michele enjoys working with our patients to achieve success with their therapy. The best feedback she loves to hear is how CPAP changed their lives and seeing her patients happy, healthy, and well rested!

In her off time, Michele loves hiking, gardening, and traveling.

To contact Michele, please email her at [email protected]

Quality care, patient services, an experience you can trust!

Just call 1-844-823-0685, FAX 1-905-878-0660, or visit the nearest store.

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